The Mall

In "The Mall" the Survivors finally reach Liberty Mall, only to find that the evacuation center there has already been overrun by the Infected. This chapter contains a Crescendo Event in which the Survivors must either open alarmed emergency doors on the first floor or smash the windows of a barricaded store on the second floor, triggering a burglar alarm that attracts Infected hordes until the Survivors get to the security office on the third floor and shut it off. This part of the campaign seems to have an increased amount of horde attacks, often running into them non-stop even on Normal difficulty.

Trivia

 * The Crescendo Event of this chapter is similar to the one in The Park, which also has the Survivors shutting down an alarm to stop the horde.
 * It should be also noted that during the Crescendo Event, the director has the ability to move the location(s) of the escalators making the gauntlet easier/harder accordingly.
 * The design and architecture of the malls interior is roughly based off of the mall from the original, Dawn of the Dead.
 * Hazmat infected do not spawn in this chapter.
 * Interestingly, you can start the event form two places - by opening the emergency doors on the first floor or by breaking the glass at the second floor. The glass crescendo appears to be slightly easier, though the door crescendo gives less chances to run in different directions from the very start thus increasing the chances of survival.